Smart Troubleshooting for Manufacturing Teams
Provide a much faster repair process while cutting manufacturing downtimes and improving knowledge sharing across teams and sites

Smart Troubleshooting Benefits
Cut-down failures repair time and down-times
In some cases cutting repair times from hours to minutes
Reduce new workers’ learning curve
and minimize losses due to experienced workers’ departure
Improve manufacturing efficiency and quality
while reducing rework, materials waste and manufacturing delays
Empower operation teams
to repair failures
that could previously only be repaired by maintenance, engineering, IT support teams
Troubleshooting knowledge collaboration
cross teams and sites and spread best-practices
Shortened ramp-up and lower risks
while introducing of new processes, equipment, systems and products

Well, the benefits are clear but what about the implementation?
Some companies are concerned about the amount of work they need to invest in order to build the knowledge base.
We took this concern very seriously and developed automated tools and a super-friendly user interface, that facilitates system configuration and troubleshooting knowledge-base preparation. It takes only a fraction of the time compared to other solutions.
You can subscribe, and start configuring you’re
manufacturing operations and organization
structure immediately. It takes less than
a few hours to configure a basic operation
structure and start working with the system.
Working with KIAMI's troubleshooting system
during the on-going operation is very smooth
and efficient and requires almost zero effort
from users. Adding that to the rich information
the system provides, we found many engineering,
maintenance and operation teams enthusiastic
to work with the system, sometimes motivate
their managers to expand it use to more processes
and teams.
KIAMI's Smart Troubleshooting enables to preservation and share one of the most important organization's assets – employees' knowledge. This is a major step towards operational excellence
How does it work?
Cloud-based system, can be accessed from any where
using tablet, mobile device, laptop or desktop
Any relevant documentation
can be opened in one click
such as an electrical diagram, images, videos, SOP's, or any other documentation
The system scans the knowledge base for similar failures
and generates repair recommendations. There is no need to "invent the wheel"
Expert wizard for quick resolution of complex failures
decision trees can simplify the diagnostics process in more complex failures
Automatic repair optimization
by a learning algorithm
to minimize repair time and improve repair quality
Effective process control and predictive maintenance
detect equipment deterioration, process and product weaknesses and other anomalies
"If I had 60 minutes to solve a problem, I'd spend 55 minutes defining it, and 5 minutes solving it."
Albert Einstein