KIAMI's Smart Troubleshooting provides one centralized troubleshooting repository for the various systems, equipment, processes and products of the company
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Well, the benefits are clear but what about the implementation?
Some companies are concerned about the amount of work they need to invest in order to build the knowledge-base.
We took this concern very seriously and developed automated tools and a super-friendly user interface, that facilitates system configuration and troubleshooting knowledge-base preparation. It takes only a fraction of the time compared to other solutions.
You can subscribe, and start configuring you’re manufacturing operations and organization structure immediately. It takes less than a few hours to configure a basic operation structure and start working with the system.
Working with KIAMI's troubleshooting system during the on-going operation is very smooth and efficient and requires almost zero effort from users. Adding that to the rich information the system provides, we found many engineering, maintenance and operation teams enthusiastic to work with the system, sometimes motivate their managers to expand it use to more processes and teams.
KIAMI's Smart Troubleshooting enables to preserve and share one of the most important organization's assets – employees' knowledge. This is a major step towards operational excellence