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Smart Troubleshooting for Manufacturing Teams
Provide a much faster repair process while cutting manufacturing downtimes and improving knowledge sharing across teams and sites

engineer with tablet

Smart Troubleshooting Benefits

Cut failures repair time and downtimes

Cut-down failures repair time and down-times

In some cases cutting repair times from hours to minutes

Reduce new workers’ learning curve

Reduce new workers’ learning curve

and minimize losses due to experienced workers’ departure

Improve manufacturing efficiency and quality

Improve manufacturing efficiency and quality

while reducing rework, materials waste and manufacturing delays

Empower your operation teams to repair failures

Empower operation teams
 to repair failures 

that could previously only be repaired by maintenance, engineering, IT support teams

Collaborate experience and best practices

Troubleshooting knowledge collaboration

cross teams and sites and spread best-practices 

Shortened ramp-up and lower risks

Shortened ramp-up and lower risks

while introducing of new processes, equipment, systems and products


KIAMI's Smart Troubleshooting provides one centralized troubleshooting repository for the various systems, equipment, processes and products of the company


Contact us to schedule a meeting with our team


Well, the benefits are clear but what about the implementation?


Some companies are concerned about the amount of work they need to invest in order to build the knowledge base.


We took this concern very seriously and developed automated tools and a super-friendly user interface, that facilitates system configuration and troubleshooting knowledge-base preparation. It takes only a fraction of the time compared to other solutions.


You can subscribe, and start configuring you’re

manufacturing operations and organization

structure immediately. It takes less than

a few hours to configure a basic operation

structure and start working with the system.


Working with KIAMI's troubleshooting system

during the on-going operation is very smooth

and efficient and requires almost zero effort

from users. Adding that to the rich information

the system provides, we found many engineering,

maintenance and operation teams enthusiastic

to work with the system, sometimes motivate

their managers to expand it use to more processes

and teams.

KIAMI's Smart Troubleshooting enables to preservation and share one of the most important organization's assets – employees' knowledge. This is a major step towards operational excellence

How does it work?

The cloud-based system can be accessed from anywhere

Cloud-based system, can be accessed from any where

using tablet, mobile device, laptop or desktop

Technical documentation can be opened in one click

Any relevant documentation

can be opened in one click

such as an electrical diagram, images, videos, SOP's, or any other documentation

The system scans the knowledge base

The system scans the knowledge base for similar failures

and generates repair recommendations. There is no need to "invent the wheel"

Expert wizard for a quick fix of complex failures

Expert wizard for quick resolution of complex failures

decision trees can simplify the diagnostics process in more complex failures

Automatic optimization by a learning algorithm

Automatic repair optimization

by a learning algorithm

to minimize repair time and improve repair quality

Effective process control and predictive maintenance

Effective process control and predictive maintenance 

detect equipment deterioration, process and product weaknesses and other anomalies

"If I had 60 minutes to solve a problem, I'd spend 55 minutes defining it, and 5 minutes solving it."
Albert Einstein

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